TONGKUAI promotes High technology, High Technology advances the world
TONGKUAI is a leading China Escalator factory that focuses on Escalator. We will become your trusted partner with reliable product quality and excellent customer service.
The company has a professional R&D team with strong technical force and rich experience. Welcome new and old customers to inquire and buy our products.
Q1: Payment
Term?
A:T/T or
L/C at sight
Q2.What is the warranty period?
A: 12 months after shipment
Q3: What is covered by warranty?
A: Within warrant period, replacement to any broken and defected parts will be provided. Parts in weight of less than 2KG will be delivered by DHL/UPS, while other parts will be delivered by SEA.
Q4.
Installation & Maintaining
& Technical Support.
A:The
complete documents including Installation manual will be delivered along
with the elevator in the container .Remote technical support is
available via email, what`s app, skype and
etc.
If necessary , a technician will be sent to assist you
on the worksite upon your request.
Q5: How could I trust you?
A:We have exported to many countries, such as Mid East, Africa, Domestic Market, Southeast Asia, Eastern Europe ,etc.
Q6:Could you accept trade assurance order?
A:Yes, we welcome any trade assurance order, and we have done more than 30 transactions in the past year.
relevant information